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Purchasing a telephoneOne telephone line is included with each room. Residence hall/apartment rooms are not supplied with an actual phone. If you would like to use your room's phone line, you must purchase your own phone (analog) and answering machine.
What if I already have a cell phone?
If you have a cell phone plan and do not wish for additional voice service, you are not required to purchase a telephone and use your room's land line.
Connect your phone using a regular telephone cable (slightly smaller than an Ethernet cable) to a gray wall jack that is has a label ending with -AA. If your phone does not work (e.g., no dial tone, line static), please borrow a test phone from your hall information desk. If the test phone works properly, then the problem is with your phone. If the test phone also doesn ’t work, fill out a Work Order Repair Form (WORF) at your hall information desk.Harassing or threatening calls
If it is an emergency or you feel that there is an immediate threat to your well-being, dial 911. If you receive harassing calls or need to have calls traced for any reason, call the campus police at 612-624-3550
You do not have direct dial capability from your residence hall room. To signup for University of Minnesota U Card Calling through the U Card Office go to www.ucardcalling.umn.edu. This site includes rates and detailed information. If you wish to use a specific long distance carrier, ask for a non-subscriber calling card.| University Calls | ||
| On campus calls | Dial last five digits of the phone number | |
| University operator | Dial 0 | |
| Local Area Calls | ||
| Off campus calls to 612 area code | 8 + seven-digit phone number | |
| Area codes 651, 763, and 952 (Twin Cities Metro) | 8 + area code + seven-digit phone number | |
| Toll-free Calls | ||
| Toll-free numbers (e.g. 800, 888) | 8 + 1 + 8XX + seven-digit phone number | |
| U Card Calling Card - Signup for U Card Calling | ||
| Calls from your residence hall room | 1-800-9900-UMN (1-800-990-0866) + follow the prompts + authorization code on U Card + PIN + number you are calling | |
| Calls when away from your residence hall room | 8 + 1-800-9900-UMN (1-800-990-0866) + follow the prompts + authorization code on U Card + PIN + number you are calling | |
| Customer service | 8 + 1-800-9900-UMN + 86# | |
| Calling Card, Credit Card, Public Operator-Assisted Calls | ||
| Billing to a regional Bell operating company (e.g., Qwest) | 8 + 0 + Area Code + Phone Number [wait for tone] + Calling Card Number | |
| Billing to Another Calling Card (e.g., AT&T, MCI, Sprint, C-Com) | 8 + follow your calling card instructions | |
| Billing to a Major Credit Card (e.g., American Express, MasterCard, Visa, etc.) Billing Collect, or Billing to a Third-Party | 8 + 00 After a brief pause, an operator will answer to assist you | |
| Public Operator for area codes 651, 763, and 952 (Twin Cities Metro) | 8 + follow calling card instructions + 411 | |
| Public Operator other area codes | 8 + follow calling card instructions + Area Code + 555 + 1212 | |
